Shipping policy

Welcome to House of Atheos.

Thank you for shopping with us. Please read our shipping policy carefully before placing an order.

ORDER PROCESSING

All products are made-to-order after your purchase is confirmed.

Orders are usually processed within 2–5 business days before shipping.

During high-demand periods, festivals, sales, or unexpected situations, processing times may be longer.

SHIPPING TIME

Estimated delivery times:

• India: 4–10 business days after dispatch

• Remote areas may take longer depending on courier availability

Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

SHIPPING CHARGES

Shipping charges, if applicable, will be displayed during checkout before payment.

We may offer free shipping on selected products, offers, or order values.

ORDER TRACKING

Once your order is shipped, you will receive tracking details via email or SMS.

Please allow some time for tracking updates to appear after dispatch.

INCORRECT ADDRESS

Customers are responsible for providing accurate shipping information.

House of Atheos is not responsible for delivery issues caused by:

• Incorrect address

• Incorrect phone number

• Incomplete shipping details

If an order is returned due to incorrect details, additional shipping charges may apply for re-shipment.

DELAYS

We are not responsible for delays caused by:

• Courier partners

• Weather conditions

• Natural disasters

• Government restrictions

• Public holidays

• Unexpected logistics issues

LOST OR DAMAGED PACKAGES

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos/videos of the package and product.

If a package is marked as delivered but not received, please contact the courier service first. We will try our best to assist you.

INTERNATIONAL SHIPPING

Currently, international shipping may or may not be available depending on serviceability.

CUSTOMER SUPPORT

For shipping-related questions, contact us at:

Your cart is empty